Frequently Asked Questions
Answers to all your questions about tabje
From opening an account to making deposits, withdrawals, and security — find clear answers to everything on tabje's FAQ page.
Welcome to the FAQ page
Questions that come to mind when playing at tabje — why you're having trouble logging in, why a bKash deposit hasn't shown up, whether you can withdraw at night, what to do if you forget your password — this page has answers to all of these, organized into four sections. If you don't find what you need, email us at our 24/7 live chat or at [email protected]. tabje is always here for you.
Account related questions
First, make sure you're entering the correct username and password and that Caps Lock is off. Clear your browser's cache and cookies, then try again. If the problem continues, use the "Forgot password" option. If that doesn't help either, contact tabje live chat directly — our team will assist you right away.
Yes. Usernames are generally 6–15 characters long, and a mix of letters and numbers works best. Passwords should be at least 8 characters and are much more secure when they include uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Avoid simple passwords (like 123456).
To register, you need an active mobile number and you must be at least 21 years old. tabje is only for players aged 21 and above. Only one account can be opened per mobile number. Once registration is complete, you can log in directly from the tabje Login page.
Click the "Forgot password" link on the login page. Enter your registered mobile number — an OTP will be sent to you. Enter that code within the time limit and set a new password. If you don't receive the OTP, wait a moment and try again, or let us know via live chat.
No. Under tabje's policy, each player may hold only one account. Opening multiple accounts is not allowed, and if detected, the accounts may be suspended. If you're having any issue, contact support directly — get it resolved rather than opening a new account.
How to withdraw money
Yes, absolutely. tabje processes withdrawals 7 days a week, 24 hours a day. Night, early morning, Friday, or public holidays — the day and time make no difference. Withdrawal requests generally take between 30 minutes and 3 hours to process.
The minimum withdrawal amount at tabje is ৳500. Withdrawal requests below this amount cannot be submitted. bKash, Nagad, Rocket, or Upay — this minimum applies to every method. You can only withdraw if your balance is above ৳500.
Pending withdrawals are usually completed within 30 minutes to 3 hours. If more than 3 hours have passed and it's still pending, contact us via live chat or email [email protected] with your transaction details — we'll look into it promptly.
To withdraw bonus winnings, you must first meet the wagering requirement. For example, if you deposit ৳1,000 and receive a ৳1,500 bonus, you need to wager 10 times the bonus amount — that is, ৳15,000. The wagering applies only to the bonus, not the deposit. Once the requirement is met, all winnings can be withdrawn in the usual way.
tabje itself does not charge any separate fee on withdrawals. However, bKash, Nagad, Rocket, or Upay may apply their own transaction fees — those depend on the respective mobile banking provider's policy. Check your mobile banking app to confirm exactly what they deduct.
Deposit related questions
tabje does not charge any processing fee on deposits. However, your mobile wallet service — bKash, Nagad, Rocket, or Upay — may apply their own transaction charges. Those are governed by the service's own fee structure and are outside tabje's control.
tabje currently supports four mobile banking methods: bKash, Nagad, Rocket and Upay. All four are widely available in Bangladesh and allow instant transactions from any smartphone. The minimum deposit for each method is ৳300.
Log in to your tabje account and select the "Deposit" option. Choose bKash as the payment method. Enter the amount (minimum ৳300) and send the payment to the bKash number provided by tabje. Once the payment is successful, the amount will be credited to your account balance within a few minutes.
Wait a moment first — sometimes a network delay can take a few minutes. If it still hasn't appeared, get the transaction receipt or transaction ID from your mobile banking app and send it to tabje live chat or to [email protected]. Our team will verify and resolve it quickly.
Yes, Nagad deposits are also available and the process is just as straightforward as with bKash. Select Nagad from the deposit menu, enter the amount, and send the payment to the number provided. The minimum deposit with Nagad is also ৳300, and the balance is usually credited within a few minutes.
Account security
Yes. tabje uses SSL encryption for all data transmission, which prevents your personal information and transaction details from reaching third parties. Our servers and databases are maintained in a secure environment and undergo regular security checks.
This is a fraud attempt. No tabje staff member will ever ask for your OTP, bKash PIN, or Nagad PIN over the phone, in chat, or by email. If anyone asks for this information, end the conversation immediately and report it to [email protected]. Never share your PIN or OTP with anyone.
Always check the address bar in your browser — the correct site is tabje.lat. Any different spelling, extra numbers, or a different domain extension (such as .com or .net) may indicate a fake site. Instead of following unknown links, type the address directly into the address bar. If in doubt, ask via live chat right away.
A good password combines uppercase and lowercase letters, numbers, and special characters, and is at least 8–12 characters long. Do not use your name, date of birth, or anything like "password123". Keep a separate, unique password just for tabje — do not use a password from any other site here.
Change your password right away. Then notify tabje live chat or [email protected] and mention any unusual transactions. Our security team will review the account and, if necessary, temporarily block it while investigating. It's important to report this as quickly as possible without delay.
Still haven't found an answer?
Our support team is with you 7 days a week, 24 hours a day — in Bengali and English.
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